Shipping Policy
Shipping Policy
Order Processing
All orders are processed within 1–2 working days (Monday–Friday, excluding public holidays). Once your order has been shipped, you will receive a confirmation email along with tracking information.
Shipping Options & Estimated Delivery
| Order Value | Shipping Cost | Delivery Time |
|---|---|---|
| Under $150 | Calculated at checkout | 3–5 working days |
| $150 and above | Free Shipping | 3–5 working days |
We offer free standard shipping on all orders over $150 within the United States. Orders under $150 will have shipping fees calculated at checkout based on location and package weight.
Courier Partner
We partner exclusively with UPS to ensure safe, reliable, and fast delivery of your orders across the United States.
Tracking Your Shipment
Once your order is shipped, you will receive a UPS tracking number via email. You can use this number to track your package directly on the UPS website.
Delivery Delays
While we strive to deliver within the stated timeframe, unforeseen delays may occur due to weather conditions, holidays, or carrier issues. We appreciate your understanding in such cases.
Shipping Restrictions
Currently, we ship only within the United States. At this time, we do not offer international shipping or deliveries to APO/FPO/DPO or PO Box addresses.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our support team at [your support email/phone]. We will work with UPS to resolve the issue promptly.
Contact Us
For any questions related to shipping, feel free to reach us at info@madhaapparel.com