Please use the below form. You can also call customer service on +1 (973) 435-3638.
Shopping Information
Do you ship outside the United States?
No, at the moment we only ship within the United States.
How long does shipping take within the U.S.?
Orders typically arrive within 3–5 business days depending on your location and the shipping method selected at checkout.
How do I track my order?
Once your order is shipped, you will receive a tracking link via email. You can use it to monitor your delivery status in real time.
How do I know which size to order?
A detailed size guide is available on each product page. If you need help choosing your size, feel free to reach out to our support team.
Payment Information
What payment methods do you accept?
We accept major U.S. payment methods including Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, and Google Pay.
Is it safe to shop on your website?
Absolutely. Our website uses SSL encryption and secure payment gateways to keep your personal and payment information safe.
Can I pay with Cash on Delivery?
No, we do not offer Cash on Delivery. All orders must be paid online at checkout.
Why did my payment fail?
Payments may fail due to insufficient funds, incorrect card details, or security restrictions. We recommend trying a different payment method or contacting your bank.
Order & Returns
What is your return policy?
We accept returns and exchanges within 30 days of delivery for unused items in original packaging with tags.
How do I request a return or exchange?
Visit our Returns & Exchanges page or contact us with your order number and issue. We’ll guide you through the process.
When will I receive my refund?
Refunds are typically processed within 7–10 business days after we receive and inspect your returned item.
What should I do if I receive a defective or wrong item?
If you receive a damaged or incorrect product, contact us within 48 hours of delivery with photos, and we’ll arrange a replacement or refund.
